One of the few online-only lenders in Australia, UBank has been providing Australians with a wide range of banking products, including home and car loans plus savings and transaction accounts since 2007.
UBank makes applying for a home loan fast and simple with 24 hour a day customer support. The company is backed by NAB, one of Australia's big four. Because they are entirely online, their overheads are lower, meaning they can afford to provide borrowers with lower rates and fees.
While Ubank has no branches for customers to visit directly, they have a great online banking presence, as well as a 24/7 call centre based in Australia. For any branch-free bank, customer service has to be top notch, otherwise they won't survive.
They offer mortgages up to 30 year terms, and have won several awards from Money magazine and other finance industry watchers.
As borrowers can only apply for a loan online, it's important to make sure you have all the available information you'll need to apply for a loan. Be sure you have the following available:
- Proof of Identification: Enough to pass the 100 point check, which can include your passport, birth certificate, etc.
- You will need to be able to provide evidence of your financial details when you apply, so make sure you hang on to your tax returns, pay slips, and other financial details.
- You’ll need to agree to a credit check.
- A list of your income against your expenses, which will show the lender a more complete view of your current financial situation as far as incoming and outgoing cash flow is concerned.
- A list of assets and debts - assets include things like existing properties and investments as well as savings, while debts are any open lines of credit or other loans, etc.
- Details about the property you're planning to buy, such as the price of the property and how much you are looking to borrow.
Additionally, anyone looking to refinance will need to provide statements the last six months of their existing loans, and anyone looking for a construction loan will have to provide proof of sale, council approved plans, and building quotes.