While value and volume have become ‘bad words’ in the broking industry of late, they still count for something. There are a lot of insights to gain just by tallying the figures and analysing the data, which is one of the many reasons we have continued with the Top 100 listing. The numbers tell us things that words can’t always do.

Not only is it an important way of recognising and learning from the accomplishments of some of the most productive and efficient brokers in the market, but it also gives us a better understanding of how the industry’s top participants are handling the latest onslaught of challenges. And if the top are feeling the pinch, then imagine how those at the bottom are doing.

This year’s figures have dropped across the board, which proves what brokers have been telling us: as lending gets tighter, their jobs get tougher. They’re putting in more hours and more money per file to get the deal across the line. At the same time, the increased compliance demands have forced them to become more streamlined, consistent and thorough, which will produce better customer outcomes.

Despite the current environment, these brokers know they’re still doing well in the grand scheme of things. Many of them have the advantage of years of experience, knowledge and connections, so they don’t have to worry about pounding the pavement and knocking on doors like their younger or newer counterparts must do.

While numbers are an important indicator of progress and success, they will never show us the whole picture. Many brokers have pointed out that regional brokers have no chance of making it into the Top 100 despite how successful they are, because their loan sizes will never match those of a broker working in Sydney. That’s a fair comment, and something we need to work out how to accommodate.

To those reading the interviews on the following pages, it will quickly become clear that, while the numbers these brokers are pumping out may not be attainable for everyone, they are in many ways just the same as the average broker: they want to help their customers achieve their goals and realise their dreams.

Here’s how they did it.

MESSAGE FROM OUR SPONSOR

At Suncorp, we’re for brokers and we are proud to support the MPA Top 100 Brokers, recognising our highest achievers in the industry. Our partnership approach provides brokers with the support of a residential BDM, small business BDM and phone-based BDM. Our sponsorship and support for the 2018 MPA Top 100 Brokers list is an extension of our commitment. 

I would like to congratulate the brokers who’ve made it onto this year’s Top 100 list, as well as the brokers and aggregators who participated. We sincerely acknowledge the role you play in helping customers achieve a better today.

Congratulations to this year’s No. 1 Broker, Justin Doobov, who achieved this rank for the second year running. Justin achieved $323,534,150 in residential loans over the year. This is a remarkable achievement and testament to his hard work, dedication and commitment to his customers.

This year’s Top 100 have demonstrated commitment, service and support to deliver the best outcomes for their customers. This is an important forum to recognise their hard work and professionalism. We are proud to support them – and all brokers – for the greater access and choice they provide customers.


Mark Vilo
Head of bank intermediaries
Suncorp Group