XIJING (VIVIAN) WU, 28
Ayers Financial Group
Sydney NSW / Vow Financial
Before embarking on a career in the financial services industry, Xijing (Vivian) Wu experienced a variety of diverse cultures across Japan, South Korea, and the Netherlands. Honing her customer service skills during this time, it proved to be the ideal training ground for her future with Ayers Financial Group.
Initially starting as a processing assistant, Wu provided essential support to the team. Her exceptional attention to detail and an impressive work ethic ensured that she was quickly promoted to a mortgage specialist.
"I found Vivian to be extremely open-minded and patient,” said William Xi, business development manager NSW/ACT at ANZ. “She helps customers with her advice, empathy and knowledge in a consistently professional and courteous way. It's the attention to detail that makes the difference."
An energetic and driven person who is constantly looking for opportunities to learn and grow, Wu has only been in the broking industry for a short time but has already made a notable impact.
In the past year, she gained an in-depth understanding of residential, commercial lending, SMSF and asset finance.
During 2017, Wu was also nominated for an ANZ Rising Star award. With her quick grasp of a complex industry, it’s no surprise that some of her associates are already marking her out as a role model for other brokers.
"Vivian's eagerness to learn about new products, policies and updates keeps her ahead of the competition in an endless changing environment,” said Brent Spanhel, business development manager NSW/ACT at NAB.
With accolades like these so early in her career, Wu looks to have a promising future.