Mortgage Professional Australia Top 100 Brokers 2013 - MPA Top 100 Broker 2013: Jeremy Fisher

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Name: Jeremy Fisher
What qualities make a successful broker?
A successful broker generally has a thorough knowledge of mortgage products, keeps up to date with any industry developments, and will go the extra mile for their clients. Attention to detail, transparency and good communication skills are also valuable traits.

What’s the key to staying at the top of your game year after year?
Each year I set new goals, which keeps the business fresh, exciting and challenging.

What, if anything, have you done differently this year?
This year we have an increased focus on technology – improving platforms, improving our social media presence and looking for ways to simplify processes using appropriate technology.

What do you expect from the market in the year ahead?
Interest rates are likely to remain at the current levels, which will keep buyer confidence high. There is currently a shortage in the supply of properties on the market, and if more properties become available next year we expect even busier times ahead.

What has been your biggest challenge this year?
With loan volumes increasing it has been challenging to work on the business as well as in the business. Planning and time management have been essential in managing this challenge.

What has been your biggest success this year?
This year 1st Street donated 10% of total income to community associations, in particular those with a focus on youth and sports. It is rewarding to be able to give back to the community which has been so supportive of us over the years.