The Capricornian is a credit union which is 100% owned by its members and is the only local customer-owned financial institution in Central Queensland. It has evolved from a small parish credit union established in a suburb of Rockhampton in 1959 into a full service financial institution. The credit union meets the same regulatory standards as banks but, unlike banks, its profits are reinvested into offering customers a full range of flexible and competitive financial products and services.
The Capricornian has six conveniently located branches: East Street and Stockland (both in Rockhampton), Yeppoon, Gladstone, Miriam Vale, and Emerald. Locals who believe in fairer banking for their community and understand what it is like to pay bills, own a home or investment property, raise children, save for holidays and plan for retirement are the ones running these branches.
The Capricornian offers a wide range of products including banking accounts, home loans, personal loans, business loans, and insurance products. Its home loan products include introductory rate home loan, introductory rate investment loan, premium choice home loan, premium choice investment loan, and lifestyle home loan.
As a credit union, it is The Capricornian’s mission to provide trusted, sustainable and fairer financial services to its members and communities. It offers highly competitive loan rates, attractive savings rates and lower fees compared to many other financial institutions. It has the following key promises:
- “We will respect the right of confidentiality of members.”
- “We will be consistent in all our dealings with members and keep our promises.”
- “We will treat all members with honesty and integrity.”
- “We will strive to improve our services through productivity gains.”
- “We will endeavour to provide quality service in all our dealings with members.”
- “We will act in the best interest of all members and be responsive to their needs.”
Because The Capricornian is a member-owned financial institution, you will need to become a member before you can apply for a home loan. And to become a member, you must be an Australian resident and obtain a member share of $10.
If you are new to The Capricornian, you will need to provide the following:
- Your Australian driver's licence details
- Your passport details
When it comes to your home loan, you will need to provide the following information:
- Your employment, income and living expense details
- Your asset details including land, house, contents, vehicles, savings, shares and super
- Any amount you owe on loans, overdrafts, credit/store cards (including limits and repayments)