Queenslanders Credit Union has been providing banking services to its local communities since the 1960s. As a 100% Australian credit union, it is owned by its members and profits are reinvested back into the business. As it does need to make massive profits to keep shareholders happy, its sole focus is on providing the best possible products and services while giving back to the community. Part of its promise is to provide banking that is personal.
The credit union was recently awarded Home Lender of the Year in the Money Magazine Consumer Finance Awards.
In April 2018, Queenslanders Credit Union merged with Queensland Country Credit Union to become the second largest Queensland-based credit union. It still trades as Queenslanders in the southeast corner of the state and has retained the customer-focused culture that its members have come to love.
In line with the merger, the following communications have now been posted:
- All members have been sent a personalised letter and guide to what's changing.
- Members with loans or overdrafts have been sent information detailing upcoming product changes.
- Members registered for NetBanking have been sent a letter and booklet about the future of internet banking.
Queenslanders Credit Union has the following branches in Queensland: Brisbane CBD, Booval, Yamanto and Brassall. In addition to these branches, members can transact on their accounts at any branch of Queensland Country Credit Union. You can also keep in touch with Queenslanders via its 24/7 phone banking, post, email, fax or social media (Facebook and Twitter). It also has a special line for lost or stolen Visa or rediCARD.
Queenslanders Credit Union provides a wide range of products including transaction and savings accounts, business accounts, home loans, personal loans, business loans, credit and debit cards, and insurance products. Its home loan products come with features such as unlimited free extra repayments, a redraw facility and an offset account.
To be able to apply for a Queenslanders Credit Union home loan, you will need to have a few details at hand, including:
- Driver’s licence
- Current employer’s details
- Income details (including your salary)
- Details of assets, savings or investments
- Repayment amounts and balances owing on any liabilities (such as a credit card)
And do not forget that before you can secure your home loan, you will need to become a member, which you can do by filling in an application and paying a $10 membership fee. To be eligible for membership, you need to be over 18 years of age and an Australian citizen or resident.