Bank Australia is Australia’s first customer-owned, responsible bank with origins dating back to 1957. Today, it boasts 140,000 customers. It is the first bank in Australia to have its deposit and home lending products certified 'responsible' by the Responsible Investment Association of Australasia. Its profits are returned to customers through better rates and fees, and its investments are used to create positive social and environmental change. Through its Impact Fund, it directs 4% of its after-tax profits to projects that help people and the planet.
The bank’s customers have free access to thousands of ATMs including 3,000 rediATMs and those of all the major banks, plus every day banking services such as its mobile app and digital wallets like Apple Pay. The bank is committed to keeping jobs here in Australia with it contact centre based in regional Victoria. It meets the same standards that apply to all Australian banks, so you can be sure that banking with Bank Australia is safe and secure.
The bank has won numerous awards, including Customer-Owned Institution of the Year (Canstar), 2017 Home Lender of the Year (Money magazine), Australia Best Bank 2017 and Australia's Best Mutual Bank (both from Mozo Experts Choice Awards).
Bank Australia has branches in a range of locations around Australia. However, in a sense, the bank is everywhere now. Aside from seeking face-to-face advice in a branch, you can get in touch with the bank by calling its customer service centre, using online banking or its mobile app 24-hours a day, or emailing it.
Bank Australia offers a wide range of home loans, personal loans, car loans, credit cards, transactions accounts, financial planners, and insurance products. In terms of home loans, it offers products that charge competitive interest rates. It offers basic, bridging and premium home loan package options.
Applying for a home loan with Bank Australia is easy and can be done over the phone, online or in person at a branch. Whatever way you choose to apply, make sure you have the following details ready to get your application off to a good start:
- Employment and income details including your salary and evidence of other income you may receive such as shares, rental property and government benefits
- Details of any assets you own – property, vehicles and superannuation
- Details of any existing liabilities – including loan balances, repayment amounts and credit card or overdraft limits
If you are not yet a Bank Australia customer, you may need to verify your identity online by providing your driver’s licence, Medicare card or passport.