Broking as an industry is growing up, and the question is, what happens next? When the initial impact of the industry has faded, and the pioneers retired, how can brokerages continue to interest their local communities? We think these 10 brokerages have found the answer(s).
MPA’s Top 10 Franchise Brokerages are ranked by a combination of four metrics: total loan book size; settlements over a 12-month period; settlements over that 12-month period per loan writer; and conversion rate. Our method has remained unchanged from last year, and is the same method used for our Top 10 Independent Brokerages report. What has changed is that this year’s Top 10 was open to applications from any franchise brokerage, submitted through our website (previously we only accepted nominations from franchise head offices). Correspondingly, we have seen a number of excellent and possibly overlooked brokerages join our Top 10 this year, including 2016’s runner-up. We’d therefore like to thank all brokerages that applied for this year’s Top 10, whether or not they appear in this list.
A message from our sponsor:
Suncorp Bank is proud to support the MPA special report on the Top 10 Franchise Brokerages in Australia. We congratulate the successful brokers and acknowledge their achievements and efforts.
At Suncorp Bank, we see our service as an extension of our broker partners, with our aim being to deliver an exceptional experience to customers. We are committed to building strong and sustainable relationships with brokers by delivering transparency, consistency and dedicated local support.
Our integrated approach to the mortgage value chain means that customers benefit from a seamless onboarding process. Likewise, our commitment to becoming easier to do business with extends from back-office to sales support, with resources dedicated to making a real difference to our brokers’ businesses.
Our proposition is simple and clear – we stand with our broker partners to support and add value to the broker-customer relationship. This report identifies and rewards brokers who have excelled at developing this relationship through their hard work, commitment and innovation.
Congratulations again to all who have been recognised in this year’s Top 10 Franchise Brokerages in Australia. It’s a significant accolade, one which you should all be proud of achieving.
Head of bank intermediaries,