Jo Patterson, Mortgage Broker
Mortgage Choice, Mandurah & Rockingham, WA
With a background at Bankwest, Jo Patterson has long enjoyed working in finance, but she likes broking even better. “I love the diversity,” she says. “I love the people I get to meet every day, and the conversations I get to have with them, and the flexibility.”
Franchise owner Andrew Sawyer told MPA that Patterson goes “above and beyond” for her customers. “Nothing is ever too much trouble, which is perhaps why her clients love her so much.”
Patterson has quickly built up a solid network of contacts and referrals, which she puts down to patience. “I just genuinely care about people and where they’re going and what their goals are,” she says. “I work with them and I might not be able to do a loan for them for 18 months, but knowing that I care they’ve referred me on to friends and family in the meantime.” Ultimately, she insists that “writing a loan is not the only thing for me; [it is] caring for people, and getting them there in the end”.
Patterson is also a mother of two young children, and says broking “works so well around my family”, allowing her to take care of her children and spend time with her husband, who’s often away for work. She says she’d recommend the profession to other young mums.
Broking is a relatively easy profession to enter, Patterson reckons, although she notes that “finding a really good mentor”, and a few extra brokers willing to give advice, can make a huge difference. She’s got some no-nonsense advice for other new brokers: “Go out there and get known for you – for what you’re about, for caring – more than going out to make dollars”.